Contents: Introduction. 1. The Story of My Life. 2. Deliverance. 3. Jimmy Valentine. 4. Bird Song in Your Drawing Room. 5. Down and Out, Yet Standing. 6. Helping Hands. 7. My Friend Mike. 8. The Circle of Life. 9. Young at Heart. 10. Palliative Care for Cancer Patients. Appendix.

This new edition includes topics such as preparing a CV, interview skills, nursing documentation and reporting, telephone skills and computer skills, including email etiquette. The methodology adopted is a blend of traditional exercises and communicative activities, aimed at developing fluency and accuracy.

•new section on nursing documentation.
•new section on preparing CVs and approaching job interviews.
•new section on telephone and computer skills (including email etiquette).
•an updated accompanying teacher's book.