TERMS AND CONDITION
TERMS AND CONDITION
PURCHASES: Visit our eCommerce website, follow simple steps and place your order. Our website is easy to use with quick navigation.
PAYMENT: We accept all major International credit cards. When using a credit card, our payment gateway will need specific information including your actual credit card number, CVV2 code and possible the name of the issuing bank. If the card holders BILLING address differs from the shipping address, please be sure to specify both addresses and telephone numbers. For your protection, our payment gateway CC AVENUES thoroughly investigate the validity of all credit card purchases.
We also accept Bank wire transfers. If you choose this mode of payment, bank details will be available upon request. For any query, contact us at vedams@vedams books.com
SHIPPING: We ship all books by registered airmail post. There are NO EXTRA charges for postage, packing or insurance. Book packets from India sent by registered airmail take about 15 days to reach destinations around the world. We also offer International Courier Service. Books will be delivered within 3 to 5 business days. Please choose International Courier option while checking out. We will charge extra if you choose this option.
RETURNS: We take great care to ensure that the correct title is supplied. Books are packed well to withstand the pressure of handling by postal and courier companies. In the event, a customer is not satisfied with a book we have supplied, he may return it within 7 days of receipt of the book. Prior permission to return is requested. We request that the customer should ensure that the book is packed well and sent to us either via airmail or courier company. We shall refund the amount of the book in full.
CANCELLATION: There may be certain orders that Vedams is unable to accept and must cancel. Vedams reserves the right, at Vedams sole discretion to refuse or cancel any order for any reason whatsoever. Some situations that may result in your order being cancelled include, without limitation, non-availability of the ordered title or quantities ordered by you, or problems identified by our payment gateway’s credit and fraud avoidance department. If your order is cancelled after your credit card has been accepted, the said amount will be reversed back to your credit card through our payment gateway.