Consumer Protection in India : A Study of Karnataka State

Contents: 1. Introduction. 2. Voluntary consumer organisations in consumer protection and welfare. 3. Working of Consumer Protection Act. 4. Business initiated consumer welfare strategies. 5. Role of media in consumer protection and empowerment. 6. Conclusion. Appendices. Bibliography.

"Today, consumer education, protection and welfare issues need more attention. With the privatisation consumers are more vulnerable. In this globalised era consumer issues are to be addressed in a different perspective. The gap between the rich and poor is widening. With the technological development consumer issues are becoming more and more complicated. With the service sector domination, it has become difficult to fix the service providers. A new culture, oriented towards monoculture is emerging. Sustainable consumption, equitable consumption, environmental protection, genetically modified products are some of the crucial consumer issues today.

In this scenario consumer protection and welfare activities have become challenging. In this book, the author, analyses the role of voluntary consumer organisations, government, media and business organisations in consumer education, protection and welfare." (jacket)