Consumer Protection Law : Provisions and Procedure

Contents: Preface. 1. Commentary on the Consumer Protection Act, 1986. 2. Consumer protection councils. 3. Remedial agencies or consumer courts (consumer disputes redressal agencies). 4. Appeals, revision and review. 5. Service provider. 6. Other laws and consumers. 7. Practice and procedure: some guiding principles. Appendices. Index.

"Every civilised nation of the world has its own legislation which protects the consumers. In India it was at the end of twentieth century, the Consumer Protection Act, 1986 was enacted. The main object of the act is to provide a better, inexpensive and speedy remedy to the consumers. It seeks to provide for better protection of the interest of consumers and for the said purpose, to make provision for the establishment of consumer councils and other authorities for the settlement of consumer disputes and for matters connected therewith.

The only book of its kind useful for all. It contains up-to-date critical commentary on the Consumer Protection Act, 1986. It contains most up-to-date case law. The Consumer Protection Amendment Act, 2002 has been widely discussed. The book is lucid and simple covering all significant developments. It contains guidelines for protection to the consumers. It also contains a chapter of service provider. Useful practice notes have been provided for filing complaints and preparation of written statement.

The book is highly relevant for lawyers, corporators, businessmen, service providers and professionals. An authoritative work on Consumer Protection Law, it is most lucid text which deserves a place in all the libraries." (jacket)