Indian Banking : Scaling New Heights

Contents: Preface. I: Changing Performance of Indian Banks. 1. Micro Finance: Agenda for future. 2. Non-Performing assets in Banks and Their tolerance power in liberalized and Globalized Era. 3. Quality of assets for strong banking-trends, issues and strategies. 4. Comparative performance of public and private sector banks-emerging issues and challenges. 5. Prime determinants of profitability in Indian Banks. 6. Retail Banking in India: Opportunities and challenges. 7. Information technology in Banks. II. Indian Banks – New Horizons. 8. Performance, Evaluation of Public Sector Banks ( A case study of weak, strong and Potential Weak Banks). 9. Ascend of information Technology and functioning of banks. 10. Information technology in Banks – a New Gateway for success. 11. Customer service in banks – A New Horizon to enhance customer base. 12. Marketing of bank products – emerging challenges and new strategies. 13. Strategies to mitigate risk in Internet banking. 14. Stability in Bank income through Fee-based Activities. 15. New measures of consumer protection in the Banking sector: The Banking ombudsman scheme. Index.

Since 1991, several measures were taken to reform the Indian banking sector. The thrust of these measures is to improve efficiency through enhanced competition which was a challenge to the banks. However, the Indian banks have converted the challenges into opportunities. They have ventured into new activities, changed their operational modalities, adopted new approaches and technology and they even changed their structure. Indian banks are scaling new heights.

The present book highlights some of the areas through different research papers like micro finance-agenda for future, non-performance assets and their tolerance power in liberalized and globalized era, strong banking, comparative performance of public and private sector banks, prime determinants of profitability in Indian banks, retail banking in India, IT in banks, performance evaluation of public sector banks, customer service in banks, marketing of bank products, risk management in banks, fee-based activities etc. this book will be very useful for planners, policy makers, bankers, researchers and academicians and more those who are interested in banking studies.