Making Microfinance Work : Managing Product Diversification

Contents: Acknowledgements. Foreword. I. Preparing for diversification: 1. Understanding product diversification. 2. Managing product development. 3. Developing new markets.  II. Product options: 4. Savings. 5. Long-term savings and micropensions. 6. Microenterprise loans. 7. Housing loans. 8. Emergency and consumption loans. 9. Microinsurance. 10. Leasing. 11. Money transfers. 12. Non-financial services. 13. Grants. III. Market segments: 14. Targeting marginalized markets. 15. Pre-microfinance for the poorest. 16. Microfinance for youth. 17. Microfinance for women. 18. Post-crisis microfinance. 19. Islamic microfinance. 20. Rural microfinance. 21. SME finance. IV. Diversifying successfully: 22. Building and managing partnerships. 23. Delivering a diverse product portfolio. 24. Product portfolio management.  Bibliography. Index.

Product diversification is a critical strategy for improving the outreach of microfinance institutions (MFIs). By expanding the range of products offered, MFIs can serve more people, reach underserved markets, satisfy more of their current clients’ financial service needs, and as a result, make greater progress towards the achievement of their commercial and social objectives.