Supply Chain Management : Concept Theory and Practices

Contents: Preface. 1. An introduction to supply chain management. 2. Essentials of the supply chains and models. 3. Design for supply chain. 4. Role of purchasing in supply chain. 5. Purchasing process in supply chains. 6. Types of supply chains. 7. Advanced planning. 8. Enterprise applications: a conceptual look at ERP, CRM and SCM. 9. Supply chain integration. 10. The role of supply chain management in e-commerce. 11. E-business and supply chain management. 12. Green supply chain management and its opportunities. 13. S.C.M. : technology, globalization, and policy. 14. Supply chain performance evaluation: trends and challenges. 15. Supply chain management in emerging markets. 16. Flexibility in supply chains. 17. Supply chain cost reduction in India. 18. Lean supply chain management. 19. Reverse logistics in supply chain. Appendix. Case studies. Glossary. Index.

In the fiercely competitive global business environment and increasing customer demands, firms necessarily have to reconfigure their supply chains, in order to reduce costs, improve quality; provide more customized product and service offerings and faster response to customer needs. Supply Chain Management (SCM) is all about improving competitiveness. SCM can create competitive advantage on cost quality, delivery, design, product development, time to market customization, customer proximity and supply security.

This book presents an approach suitable for Indian conditions to resolve issues in customer service, demand flow, distribution and supply.